Planned work, on a working week
Our service work runs Monday to Friday, 8am to 5pm. We schedule it, we tell you the day, and we turn up on it. For a job that cannot happen while your tenants are trading, we plan the work outside those hours in advance, the way we did at Orlebar Brown in Bal Harbour Shops, where the install ran at night so the mall never closed.
What we will not do is promise you a number that answers at three in the morning. We would rather be the contractor you can plan around.
Something broke and it cannot wait?
Call the office and we will tell you honestly when we can be there. If a replacement is the answer, the sizes and the frame condition are what get you a number fastest.